Penguin Pools offers our customers several advantages over the competition, which explains our ability to retain over 90% of our customers from one year to the next.
- Because the business owners are in the field working alongside the pool technicians every day, there's an attention to detail, accountability and timely responsiveness that's missing at many of the larger operators.
- Our staff is highly experienced and credentialed - most of the staff are either Certified Pool/Spa Operators (National Swimming Pool Foundation), Certified Service Technicians (Association of Pool & Spa Professionals), or both. Penguin Pools is a member of the Northeast Spa & Pool Association as well as the Long Island Pool & Spa Association.
- Our facilities in East Hampton and Hampton Bays give us a faster response time than other operators located well outside the East End region. Many of those operators will not respond to emergency service calls over the weekend for this reason.
- As we are not distracted with running a pool construction business or a retail store alongside our service division, we can focus 100% on pool care & maintenance.
- Lastly, our employees are highly motivated to do great work because they are partly compensated on specific customer satisfaction criteria.
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$65 Weekly Rates For Most Pools. Openings from $375 if you call by May 1!
"As someone who is responsible for managing a high end property in the Hamptons from a far-away desk in Manhattan, I have come to value a company like Penguin Pools. They maintain a policy of fair pricing -- which cannot be said for every company servicing homes in the Hamptons - while offering superior customer service that is both reliable and responsive. They are a true pleasure to work with."
Penguin Pools is solely owned by Jeff Kampner, a resident of East Hampton. Formerly a Wall Street analyst & portfolio manager, Jeff came to Penguin Pools in 2009 to strengthen the company's service offerings, reputation for excellence, and overall management. He is personally involved in overseeing all aspects of pool service and client communication.
Serving the Hamptons Since 1985